April 18, 2025 · 4 min read
After the Hail Hits: Your Lubbock, TX Quick-Action Checklist
A short, ordered checklist for South Plains drivers in the first hours after a hail storm — protect your vehicle, your claim, and your wallet in five steps.
Storm just rolled past. Before you call anyone, work through these five steps — this is the same flow we walk our Lubbock customers through every spring.
1. Get your photos done first
Walk every panel in good light and shoot from low angles so the dents catch shadows. Capture the storm itself too — hail on the lawn, time stamp, address.
2. A cracked windshield is a no-drive
Spider cracks compromise the structure. The good news: nearly every Texas comp policy replaces glass at $0 deductible — call the moment you see one.
3. Stop by a local shop before you call your insurer
A free inspection from a Lubbock body specialist tells you what the claim is actually worth. Going in informed changes the entire conversation with your adjuster.
4. Open the comp claim
Your shop can sit in on the adjuster's on-site visit and make sure no panels get missed. We do this for every customer.
5. Choose PDR whenever the paint is intact
Paintless dent repair keeps your factory finish, your warranty, and your resale value. Repaint is only the right call when the clear coat is broken.